Privacy Policy for River Current Rigs
At River Current Rigs, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information gathered through our site, in connection with our fishing tackle manufacturing, retail sales, custom rod building, and gear repair services. We adhere to applicable privacy laws and regulations in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Personal Information You Provide Directly to Us:
We collect information that you voluntarily provide to us when you interact with our site, purchase products, request custom rod building, or inquire about gear repair. This may include:
- Contact Information: Such as your name, shipping address, billing address, phone number, and email address. This is essential for processing orders, custom service requests, and providing updates.
- Payment Information: When you make a purchase, we collect payment details. Please note we do not store full credit card numbers on our servers; these are processed securely by third-party payment processors.
- Order and Service Details: Information related to the products you purchase (spinning rods, feeder rods, fishing reels, fishing line, braided line, hooks, leaders, floats, sinkers, hardbaits, soft plastics, groundbait, feeders, landing nets, keepnets, tackle boxes, bags), specifications for custom rod building, or details about fishing gear submitted for repair.
- Communications: Records of your correspondence with us, including inquiries through contact forms, emails, or phone calls.
Information Collected Automatically:
When you visit our site, we may automatically collect certain information about your device and browsing activity, including:
- Log Data: Your IP address, browser type, operating system, referring pages, pages visited, and the dates/times of your visits.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your experience, analyze site usage, and support marketing efforts. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Manage Our Services: Fulfilling product orders, processing payments, managing custom rod building requests, handling gear repairs, and providing customer support.
- To Communicate With You: Sending order confirmations, shipping notifications, service updates, and responding to your inquiries.
- To Improve Our Site and Services: Analyzing site usage to understand how our visitors interact with our online platform, identify areas for improvement, and develop new products and services.
- For Marketing and Promotional Purposes: With your consent, sending you information about new products, special offers, or other news we think you'll find interesting. You can opt out of these communications at any time.
- To Ensure Security and Prevent Fraud: Protecting our site, customers, and business from fraudulent transactions and unauthorized access.
- To Comply with Legal Obligations: Meeting legal and regulatory requirements.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors who perform services on our behalf, such as payment processing, shipping, web hosting, data analysis, and marketing assistance. These service providers are obligated to protect your information and can only use it for the purposes for which it was provided.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental loss, unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure, so we cannot guarantee absolute security.
Your Data Protection Rights
Under applicable data protection laws, you may have the following rights regarding your personal information:
- Right of Access: To request copies of your personal data.
- Right to Rectification: To request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: To request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: To request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: To object to our processing of your personal data, under certain conditions.
- Right to Data Portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Third-Party Links
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
River Current Rigs
147 Shoreline Drive, Suite 300
Kingston, Ontario, K7L 4V1
Canada